Privacy Policy

Last Updated: 07 October 2025

1. Introduction

The Bongo Master ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains what personal data we collect from you, how we use it, and your rights regarding your data.

2. Data We Collect

We may collect and process the following data about you:

  • Information you give us: This includes your name, email address, and phone number, which you provide by contacting us directly.
  • Technical Information: This website does not use analytics or advertising cookies to track your behaviour. We only use essential cookies necessary for the site's basic functionality.

3. How We Use Your Data

We use the information you provide to:

  • Respond to your enquiries and provide you with quotes for our services.
  • Communicate with you regarding your vehicle's servicing, repair, or parts order.
  • Fulfil our legal and regulatory obligations.

We will not share your personal information with third parties for marketing purposes.

4. Data Storage and Security

We take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information. However, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

5. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us at info@thebongomaster.co.uk.

6. Cookie Policy

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following types of cookies:

  • Strictly necessary cookies: These are required for the operation of our website. For example, the cookie consent banner uses a cookie to remember your choice.

This site does not use analytical/performance cookies or targeting/advertising cookies.

7. Changes to This Policy

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.